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Tetonia Outage

8:30 pm - This outage has been resolved. If, after power cycling your device, you still have issue, please call 877.883.2411 and select 2 for technical support. 5:45 pm - Techs are working diligently on-site to resolve this issue. There is no ETA at this time. 4:15 pm Update: Technicians are still working to restore service. We apologize for the inconvenience caused by this outage. 3 pm Update: Estimated time for restoration of service is now 3:30-4 due to road construction delays impacting the delivery of hardware to the site. There is currently a voice and internet outage affecting customers in the Tetonia area. Techs are on site working to resolve the issue.

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, , October 14, 2020

Media Release: Silver Star fiber expansion in southern Star Valley hits home stretch – Final Call for Sign-Ups for those wanting Internet and Voice service

For Immediate Release October 14, 2020, Thayne, WY – Ever since Silver Star was awarded CARES Act funding through the Wyoming Business Council, the company has been in a race against time to build out fiber in the area defined as the southern Star Valley CARES Fiberhood. The project timeline requires completion in December but […]

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, October 14, 2020

Our First Fiberhood Customers in Star Valley!

Meet the Jacks! This lovely, thriving family invited us into their beautiful home to visit about the difference fiber optics have made in their internet experience. In exchange for that, we brought them a goodie basket! While fiber internet has been available in Afton for several years, The Jacks were our first CARES Fiberhood Customers […]

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October 9, 2020

Meet the Team – Galen Cosgrave

We can’t wait for you to meet Galen! This guy’s got a heart of gold. Close friends know that Galen would give you the shirt off his back – literally – and do anything for you if he could. He’s genuinely a really good person. He has 3 dogs and a horse, and is married […]

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September 11, 2020

Meet the Team – Ben Izatt

We’re eager to introduce you to one of our Technicians today! Ben Izatt is the strong, silent type that needs a little time to warm up to people.  Get him comfortable and he’ll surprise you with a one-liner zinger!  Ben is smart and trustworthy and follows through on his word. Having him as a friend makes […]

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Virtual Q+A – The Recording

On September 9, we held our first ever virtual event to answer questions residents of the southern part of Star Valley wanted answered. Allen Hoopes, our CEO, Barbara Sessions, our COO and VP, and Rob Heiner, our Supervisor of Engineering were asked questions by our host and Director of Marketing & Public Relations, Eric Gewiss. […]

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, September 1, 2020

Virtual Q+A with Silver Star – Held September 9, 2020

Silver Star recently received ConnectWyoming CARES Act funding to deliver fiber optic internet to southern Star Valley by the end of 2020! Join us at 6 pm MST on Wednesday, September 9th to learn why fiber is the most cutting-edge broadband technology available, how you can help us fulfill the tight deadlines required for construction […]

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TechTalk, TechSee, TechDo

So many aspects of our interactions and errands have changed as part of COVID-19. It brought to our attention the need for more advanced remote support. That’s why we’ve begun using augmented reality!  This will let our technicians see your devices through your phone’s camera (with your permission!) and assist with installation and troubleshooting without […]

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