UPDATE 10:30pm This outage has been resolved. If you are still experiencing difficulty, try power cycling your equipment. Then give us a call at 877.883.2411. UPDATE 8:00 pm A new cabinet and equipment is being placed on site in Rigby and services are estimated to return near midnight tonight. OUTAGE 2:30 pm There is a large outage affecting customers in Rigby due to vehicle damage to a distribution cabinet. Techs are investigating repairs and an estimated time of service return. Updates will be posted here.
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What is Wi-Fi Calling and how will it help me with spotty cellular coverage?Wi-Fi Calling is a setting on your mobile phone that ensures that while on Wi-Fi you can make calls over the Wi-Fi network. This will give you better voice service where there is spotty cellular coverage. You can find this under Cellular […]
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In light of yesterday’s announcement about sunsetting our cellular service in Star Valley, we’ve been following some questions and comments on social media and will provide written answers on this page and video answers on our YouTube channel. Is Silver Star selling their Star Valley cellular towers to another carrier? Silver Star did engage the […]
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Press Release – City of Rexburg, Idaho The city of Rexburg is embarking on an upgrade to its communication infrastructure by installing over 20 miles of fiber optic cable throughout the city in order to link city facilities and assets. This new fiber optic communication infrastructure will allow the city to securely monitor and access […]
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We are pleased to award more than 30 local nonprofits a total of approximately $35,000 towards projects that will enhance quality of life during this year’s Caring for Community donation cycle. Donations range from support for Teton County Idaho Search and Rescue’s avalanche transceiver mobile training system to Lincoln County Library Foundation for Maker Space […]
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Silver Star has been working hard to ensure harmful and illegal Robocalls are stopped at the source – before they ever reach you! As your voice service provider, it’s important to us that we share how we take all reasonable efforts to stop illegal robocalls from reaching you from our network. We’re able to do […]
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Media Release: Osmond Elementary receives $5k grant for “tangible” coding For Immediate Release December 10, Thayne, Wyoming – Osmond Elementary recently learned that it is one of 20 grant recipients nationwide to receive funding from the Foundation for Rural Service (FRS). Melissa Cranney, the Technology Specialist at Osmond Elementary School, was delighted to learn about […]
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Media Release: Jeff England elected Chair of USTelecom’s Leadership Committee For Immediate Release December 3, 2021, Thayne, WY- Jeff England, Vice President and CFO of Silver Star Communications, has been elected to serve another term on the USTelecom Board of Directors. He will also serve as Chair of USTelecom’s Leadership Committee, comprised of executives from […]
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August 20, 2021, Thayne, WY- Barbara Sessions, Vice President and COO of Silver Star Communications, has accepted the role of president of the company beginning September 1. Silver Star noted that finding the right person for the job was a painstaking process. More than 100 applicants applied for the position after conducting a national search. […]
Read moreWe want to let you know that we’re taking the time to make the Silver Star Home Zone app more robust and reliable. Please take note that on Friday, July 23, and on Sunday, July 25 there will be scheduled maintenance on the Silver Star Home Zone app. You will still be able to use […]
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Silver Star Participating in Emergency Broadband Benefit Program Thayne, WY, May 12, 2021 – As a local provider of internet services, Silver Star Communications will be participating in the Emergency Broadband Benefit Program. This is a national FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect […]
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