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Tetonia Outage

8:30 pm - This outage has been resolved. If, after power cycling your device, you still have issue, please call 877.883.2411 and select 2 for technical support. 5:45 pm - Techs are working diligently on-site to resolve this issue. There is no ETA at this time. 4:15 pm Update: Technicians are still working to restore service. We apologize for the inconvenience caused by this outage. 3 pm Update: Estimated time for restoration of service is now 3:30-4 due to road construction delays impacting the delivery of hardware to the site. There is currently a voice and internet outage affecting customers in the Tetonia area. Techs are on site working to resolve the issue.

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Caring for Community 2021 Recipients

After an uncertain year, we knew that our Caring for Community donation program would be more important than ever. In January and early February this year, we received 49 applications across three serving areas, so our committee (made up of team members spanning across departments and regions) had their work cut out for them in […]

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, January 6, 2021

Caring for Community 2021

Silver Star Caring for Community Applications due Friday, February 12January 4, 2021 – Silver Star Communications is accepting applications to its Caring for Community donation program through 5:30 pm on Friday, February 12. Applications are accepted annually from nonprofit organizations and can be found online at SilverStar.com/caring-for-community. Organizations in Star Valley (WY), Swan Valley (ID) […]

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October 9, 2020

Meet the Team – Galen Cosgrave

We can’t wait for you to meet Galen! This guy’s got a heart of gold. Close friends know that Galen would give you the shirt off his back – literally – and do anything for you if he could. He’s genuinely a really good person. He has 3 dogs and a horse, and is married […]

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TechTalk, TechSee, TechDo

So many aspects of our interactions and errands have changed as part of COVID-19. It brought to our attention the need for more advanced remote support. That’s why we’ve begun using augmented reality!  This will let our technicians see your devices through your phone’s camera (with your permission!) and assist with installation and troubleshooting without […]

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July 27, 2020

Need Masks? We’ve got you covered.

You’ve probably seen new mask mandates instated in several counties in eastern Idaho and western Wyoming. To do our part in supporting local business, we’re sharing our supply of cloth face coverings! In fact, in just one week, we’ve distributed a total of 4235 masks to 41 businesses and organizations*. That doesn’t even account for […]

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