8:30 pm - This outage has been resolved. If, after power cycling your device, you still have issue, please call 877.883.2411 and select 2 for technical support. 5:45 pm - Techs are working diligently on-site to resolve this issue. There is no ETA at this time. 4:15 pm Update: Technicians are still working to restore service. We apologize for the inconvenience caused by this outage. 3 pm Update: Estimated time for restoration of service is now 3:30-4 due to road construction delays impacting the delivery of hardware to the site. There is currently a voice and internet outage affecting customers in the Tetonia area. Techs are on site working to resolve the issue.
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Silver Star Participating in Emergency Broadband Benefit Program Thayne, WY, May 12, 2021 – As a local provider of internet services, Silver Star Communications will be participating in the Emergency Broadband Benefit Program. This is a national FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect […]
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We’ve recently re-launched the Silver Star Home Zone App! If you have one of these routers, make sure you’ve got the app downloaded from the Google Play or Apple App Store! It’s your Wi-Fi, why not control it? With the app, you’re able to change your network name and password, see devices using your network, […]
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For Immediate Release – Thayne, WY, May 14, 2021 Silver Star is gearing up to finish their previously announced 10-year fiber expansion in 5 years. Following the buildout of almost $16 million in CARES-funded projects in 2020, the company is setting the stage to complete its fiber-optic buildout by the end of 2025. “What we […]
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Congratulations to the recipients of our 2020 Silver Star Communications Scholarship Awards! We express our best wishes to all graduating seniors for great success and happiness!
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2021 WildWalls Artists Announced Jackson, WY: Our downtown streetscapes are about to get WILD! Jackson Hole Public Art has selected 10 artists to participate in this year’s WildWalls, an annual event during which local artists transform Jackson’s blank exterior walls into an open-air gallery from June through September. Continuing the tradition of bringing the art […]
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Wi-Fi has been around since 1999 and, as you may have guessed, has had 5 iterations since then. Wi-Fi 6 was just introduced in 2019 and wasn’t commonly seen until last year. If you’ve had us visit recently for an installation or maintenance appointment and we replaced your router, chances are you now have access […]
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Nowadays, getting fast, reliable Wi-Fi in our home networks is essential. We connect more devices than ever to Wi-Fi, including smartphones, tablets, laptops, and a growing list of smart devices. And we use them 24/7 for everything from video streaming and social media sharing to home automation and monitoring. And sometimes it seems like we’re […]
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After an uncertain year, we knew that our Caring for Community donation program would be more important than ever. In January and early February this year, we received 49 applications across three serving areas, so our committee (made up of team members spanning across departments and regions) had their work cut out for them in […]
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Joaquin joined us right before the global pandemic kept us all at home, but that hasn’t stopped him from sharing his can-do attitude and great team spirit. To add to the way his friends describe him, as shown below, our teammates say he’s enjoyable to talk to, motivated, and an all-around great guy. Here are […]
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Today, we have the honor of introducing you to one of the most helpful and happy people you’ll meet! Jenn has worked in Service Center offering technical support for years, and is about to celebrate her second-anniversary managing that team! She’s a leader that is willing to jump on the front lines whenever necessary, and […]
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