Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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Who We Are

Silver Star Communications’ rich history began in 1912 by a group of ranchers and businessmen. Because the population was not large enough to attract the Bell Telephone Company to lower Star Valley Wyoming, the group utilized livestock fencing to carry telephone lines across the valley. In 1956, the Hoopes family purchased the company which has been owned by the family since that time.

In 1990, Silver Star placed the first fiber optic cable in our local exchange area. Since then, we have built out more than 1,800 miles of company-owned fiber optic cable in our network in both local and competitive exchanges. With peering connectivity to Salt Lake, Denver, Seattle and Chicago, our rural customers are solidly connected to the rest of the world.

The Silver Star Management Team

Today, Silver Star continues to serve customers in eastern Idaho and western Wyoming. Our company continues to invest millions of dollars in its fiber optic network to deliver cutting edge communications solutions including fiber optic, DSL and fixed wireless Internet, voice, and business solutions products and services.

As a partially employee-owned (ESOP) company, Silver Star employs 115 people in Star Valley and Jackson, Wyoming as well as in Teton Valley, Swan Valley, Idaho Falls and Rexburg, Idaho.

Silver Star takes great pride in providing above-and-beyond customer service with a local touch and actively supports the rural communities it serves. Our Caring for Community program supports local nonprofit organizations with over $25,000 in donations a year. All Silver Star employees are committed to giving back by serving in at least one community service project a year

In 2022 Silver Star was named a Smart Rural Community℠ provider by NTCA/The Rural Broadband Association. Smart Rural Community providers are a national network of communities powered by innovative rural broadband providers that are building a brighter future for small-town America. The program promotes rural broadband and its role in supporting innovative economic development, effective education, efficient energy distribution and use, state-of-the-art health care and other important issues for rural America. Silver Star met the Smart Rural Community standards for Star Valley, Wyoming and Swan Valley and Teton Valley, Idaho.

smart rural community logo with tagline "broadband enabled, locally driven, globally connected."