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Virtual Q+A – The Recording

On September 9, we held our first ever virtual event to answer questions residents of the southern part of Star Valley wanted answered. Allen Hoopes, our CEO, Barbara Sessions, our COO and VP, and Rob Heiner, our Supervisor of Engineering were asked questions by our host and Director of Marketing & Public Relations, Eric Gewiss. […]

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TechTalk, TechSee, TechDo

So many aspects of our interactions and errands have changed as part of COVID-19. It brought to our attention the need for more advanced remote support. That’s why we’ve begun using augmented reality!  This will let our technicians see your devices through your phone’s camera (with your permission!) and assist with installation and troubleshooting without […]

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July 7, 2020

Get Same Day Silver Star Service

As part of Silver Star’s ongoing effort to deliver exceptional customer experiences through innovative uses of technology, we have implemented a new process to help you get your internet service turned up faster. Introducing the Leave in Place equipment program as part of Silver Star’s new Home Zone Premium offering! (More on Home Zone Premium […]

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, February 20, 2020

The Difference between Internet and Wi-Fi

Do you have Wi-Fi? These days, Wi-Fi is available just about everywhere. Whether you’re grabbing lunch or getting a workout in, there will likely be at least one Wi-Fi hotspot available. You may hear people talking about not being able to “get on Wi-Fi.” Most of the time, though, the actual issue is that they […]

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February 4, 2020

How do I get internet?

Most people simply care that their internet works but not all internet delivery methods are created equal. We’d like to take a moment to explain the differences between the various internet delivery methods – which will hopefully get you excited about why we are investing in fiber! Our goal is to use fiber-optic cable wherever feasible, […]

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