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Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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Silver Star looks forward to continuing to expand our fiber-optic network! These pages will provide background on our efforts to expand Silver Star’s fiber-optic footprint, replacing our existing copper (DSL) infrastructure.

Our fiber expansion plans, in areas we call Fiberhoods, are largely defined by Federal Communications Commission (FCC) requirements. Silver Star seeks out grant opportunities and the ability to partner with private entities to share capital costs in areas not covered by our Fiberhood expansion plans. This is the case in Teton County, Wyoming, for example.

In a Fiberhood?

If you are an existing Silver Star customer and are in a Fiberhood, we will reach out to you when we are ready to do construction from the mainline to your property (called “drop” construction).

 

Please note that our fiber expansion plans are subject to change depending on a number of factors including weather, funding, and supply issues.