Outage in Rigby

UPDATE 10:30pm This outage has been resolved. If you are still experiencing difficulty, try power cycling your equipment. Then give us a call at 877.883.2411. UPDATE 8:00 pm A new cabinet and equipment is being placed on site in Rigby and services are estimated to return near midnight tonight. OUTAGE 2:30 pm There is a large outage affecting customers in Rigby due to vehicle damage to a distribution cabinet. Techs are investigating repairs and an estimated time of service return. Updates will be posted here.

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Welcome! We are so glad you are interested in fiber high-speed internet!

Silver Star looks forward to continuing to expand our fiber-optic network in 2022! Our areas of focus this year continue to be in Star Valley, Swan Valley and Teton Valley. These pages provide background on our 5-year push to expand Silver Star’s fiber-optic network in these areas, replacing our existing copper (DSL) infrastructure.

Our fiber expansion plans, in areas we call Fiberhoods, are largely defined by Federal Communications Commission (FCC) requirements. Silver Star seeks out grant opportunities and the ability to partner with private entities to share capital costs in areas not covered by our Fiberhood expansion plans. This is the case in Teton County, Wyoming, for example.

In a Fiberhood?

If you are an existing Silver Star customer and are in a Fiberhood, we will reach out to you when we are ready to do construction from the mainline to your property (called “drop” construction).

If you are not a current Silver Star customer and want to know if your address is in an area planned for construction, you can search your address below. Please note that our fiber expansion plans are subject to change depending on a number of factors including weather, funding, and supply issues. 

Fiberhood Address Lookup