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Idaho Falls Fiber Maintenance Outage

Silver Star customers on the Idaho Falls Fiber Network in the Old Butte Road/Grandview area will experience a temporary internet outage tonight beginning at midnight with expected resolution before 5 a.m. while electrical upgrades take place.

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Save time, avoid interruptions, and eliminate late fees with Auto Pay!

Are you ready to simplify your bill payments? Setting up Auto Pay on your SmartHub account is a breeze, and it ensures you never miss a payment. Follow these simple steps to get your account set up on your Desktop or Mobile Device:

Mobile Setup

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From the SmartHub home screen, click the “Bill & Pay” button on the bottom

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On the following screen, click the “Auto Pay Program” option

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Next select either the “Card” or “Bank Account” payment method type.

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Fill out the form for the Payment Method you selected and click the “Continue” link to continue.

On the next screen, click the “Confirm” link if your information is correct.  

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Click “Accept” to the Terms & Conditions. Congratulations! You are now signed up for Auto Pay. You will love the convenience. Thank you for choosing Auto Pay!

Web Setup

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On the following screen, click the Sign Up for Auto Pay link and select the type of account (Card or Bank Account) you want to add.

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Click the Accept button on the Terms & Conditions

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Step 1: Fill out the Payment Account Details and Account Holders Details sections and click the I Agree button.  

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Step 2: Finally, you’ll be taken to a confirmation screen.

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Step 1: Fill out the Payment Card Details and Cardholder Details sections and click the I Agree button.

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Step 2: Finally, you’ll be taken to a confirmation screen.  

Congratulations, you are signed up for the Auto Pay Program! When you log into SmartHub, you will see Auto Pay next to your account number and you also see options to Update, Cancel, or Change Payment Method in the future.  

Congratulations, you are signed up for the Auto Pay Program! When you log into SmartHub, you will see Auto Pay next to your account number and you also see options to Update, Cancel, or Change Payment Method in the future.

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