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Beware of Phishing Scam

We have received several reports about a phishing scam claiming to be from Silver Star Communications, asking you to log in to update your account for security purposes. Do NOT click on any links or attachments from this email. If you receive an email like this, please disregard it and do not enter any personal information. Stay vigilant and contact our Customer Success department if you are unsure about an email's authenticity.

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Stop Dig and What That Means for You

You may have heard the term “stop dig” floating around in Western Wyoming and Eastern Idaho. Our communities in these areas have a set date after which no one is allowed to dig in public right of way, this is called a stop dig date. Stop dig dates are usually put in place to account for snow, frozen soil, and other winter weather.

What’s a Public Right of Way?

If you live in an area that has a stop dig, we may be delayed in getting your fiber service dug and installed if we would have to dig in public right of way. If this is the case, we will dig in your fiber service in the spring when the snow melts.

How Does this Affect Me?

If you live in an area that has a stop dig, we may be delayed in getting your fiber service dug and installed if we would have to dig in public right of way. If this is the case, we will dig in your fiber service in the spring when the snow melts.

Can I Still Sign Up for Fiber or Service?

Absolutely! If we cannot get fiber to you immediately because of a stop dig, we can still get your service with fixed wireless or on pre-existing copper* Call our Customer Service Team at 877.883.2411 for more details.

*Subject to location and availability

What’s the Stop Dig Date in My Area?

What’s the Stop Dig Date in My Area?

  • Alpine:  Nov 15th, 2023 – May 1st, 2024
  • Afton:  Nov 1st, 2023 – May 1st, 2024
  • Driggs: October 31st, 2023  – April, 15th, 2024
  • Victor: October 15th, 2023 – April, 15th, 2024
  • Tetonia: November 1st , 2023 – April 15th, 2024
  • Jackson: October 15th, 2023– April 15th, 2024
  • Rexburg: Nov. 1st, 2023 – March 31st, 2024
  • Lincoln County: November 15th, 2023 – April 1st, 2024