Meet the Team: Interview with Melissa Jasperson
Welcome to another installment of our Meet the Team series! We’re excited to introduce you to Melissa Jasperson our Technical Support Supervisor! Melissa oversees our technical support team – which fields all of your calls in regards to technical questions and support, as well as issues trouble tickets and dispatches service technician.
Let’s just say, she’s a busy gal!…and I’m pretty sure she answers to Wonder Woman – and, if not, she should! We’re very lucky to have her!
Get to know a little bit more about Melissa in her interview below.
Interview with Melissa
How long have you worked for Silver Star?
9yrs & 8mos – so basically 10 years!
What do you love most about your job?
I get to work with some amazing and brilliant people. Often times the operational side of the organization is not in the spotlight, since they are mostly not customer facing, but they are the key to making this whole place work! Kudos to the operations and engineering departments – they rock!
What do you love most about the community you live in?
People here truly care about one another. I have never lived in a place that I could call my neighbors and co-workers family. That is what I love most about this valley.
What is something unique about you?
I am a city girl who came to rural America to “check it out”, fell in love with the area and a local fella, and never left. I also went to culinary school and excelled at it. I loved cooking in school. When it came time for a career path, I somehow veered to communications and a computer related field, so that was quite the leap, but I love it now!
What’s your favorite hobby?
I am a foodie! My husband and I love to travel to new places and eat at as many cool and different restaurants as possible. We love trying new food and expanding our horizons! My favorite travel destination so far was Costa Rica, next bucket list place is Italy. Mmmm… pasta!
Fast Five – 5 questions fast!
Have you done anything spontaneous lately?
I jumped off the McCoy bridge- I know most people think no big deal, but I am terrified of heights so it was awful! At least I can say I did it!
What was the last film you watched?
Incredibles 2- loved it, yes I am a nerd!
If you had access to a time machine, where and when would you go?
I would go back to a time when there was peace.
What is your dream car?
A Corvette or Camaro… so pretty! Really any car that is new and shiny.
Sunset or sunrise?
Sunset over the ocean for sure (San Diego native, so sunsets never get old)
About Meet the Team
Silver Star is very fortunate to have a team of unique and talented individuals that work whole-heartedly to contribute to the success of our company. Without them working diligently, both behind-the-scenes and first-hand with our customers, we would not be able to meet our rural communities’ technology and communications needs.
Needless to say, we are very proud of our team and we would like to share them with you. So, every few weeks, we will introduce to you to a member of our team by sharing a short interview-style member profile.