Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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Meet the Team – William Dutton

William is one of our newer additions to the Silver Star family, and just celebrated his first work anniversary! He has a rich travel history and is super easy to talk to. It’s great to have a team member that is eager to accept challenges with a positive attitude so naturally. Here’s his interview!

 How long have you worked at Silver Star? 1 year

 What does your job entail?  As a Broadband Tech, I do installations and troubleshooting and help with network issues.

What do you love most about your job? I love that every install is different and is a challenge, plus I have a lot of fun toys to play with.  I also get to meet a lot of different people!

What do you love most about the community you live in? After moving back to the area I like getting to see both familiar faces and new people that are welcoming.

What is something unique about you? I like a challenge. I’m open-minded and willing to dive into something new full force.

Now, Five Questions Fast!

What is your favorite hobby?  Woodworking! Lately, I’m into log beds and making my own timber and wall mount coat hangers with names burnt in.

 What is your favorite summer activity?  Camping

Do you have any pets? 3 dogs – 2 Golden Retrievers and 1 Husky

What time will you go to bed tonight? Midnight

Last time you laughed very hard out loud? Yesterday. My twin girls who are 2 years old were playing ring around the rosie.

Favorite memory? Deep-sea diving in Korea. I got to see and touch whale sharks

About Meet the Team

Silver Star is very fortunate to have a team of unique and talented individuals that work whole-heartedly to contribute to the success of our company. Without them working diligently, both behind-the-scenes and first-hand with our customers, we would not be able to meet our rural communities’ technology and communications needs.

Needless to say, we are very proud of our team and we would like to share them with you. So, every few weeks, we will introduce you to a member of our team by sharing a short interview-style member profile.