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Outage in Rigby

UPDATE 10:30pm This outage has been resolved. If you are still experiencing difficulty, try power cycling your equipment. Then give us a call at 877.883.2411. UPDATE 8:00 pm A new cabinet and equipment is being placed on site in Rigby and services are estimated to return near midnight tonight. OUTAGE 2:30 pm There is a large outage affecting customers in Rigby due to vehicle damage to a distribution cabinet. Techs are investigating repairs and an estimated time of service return. Updates will be posted here.

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Meet the Team – Ted Aldous

Ted Aldous is one of our incredibly helpful Field Engineers here at Silver Star, and is the most patient human we’ve met! He’ll take the time to help both with team members and customers with such kindness – to be honest, we’re not even sure he ever has a bad day. He’ll drop everything to help you understand and is so willing to be (and capable of being!) the go-to person for a multitude of things. It’s been said that you can generally hear something from a Red Hot Chili Peppers station coming from his office. His friendly presence makes all of our moods lighter. And that’s just him at work! To learn more about his personal life and interests, keep reading.

Here is his interview:

How long have you worked at Silver Star?  2 ½ years

What does your job entail?  Designing outside plant and drop cables

What do you love most about your job? Interacting with the people I work with and with the customers

What do you love most about the community you live in?  The best thing is it is quiet

What is something unique about you?  I love snakes, I had a Burmese python as a pet

What is your favorite hobby?  Fishing

Now… Five Questions Fast!

What is one thing that surprised you about working at Silver Star?  The camaraderie and being feeling valued

What is a work-related accomplishment that you are proud of?  I started and ran my own business for awhile

What advice would you give your teenage self? Go to school, college and get a degree

What is one thing most people don’t know about you?  That I enjoy doing construction type things like home remodels

What do you look like when you dance?  I do not dance, but when I do, I look like Alfonso Ribeiro from The Fresh Prince of Bel-Air.


About Meet the Team

Silver Star is very fortunate to have a team of unique and talented individuals that work wholeheartedly to contribute to the success of our company. Without them working diligently, both behind the scenes and first-hand with our customers, we would not be able to meet our rural communities’ technology and communications needs.

Needless to say, we are very proud of our team and we would like to share them with you. So, every few weeks, we will introduce you to a member of our team by sharing a short interview-style member profile.