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Outage in Rigby

UPDATE 10:30pm This outage has been resolved. If you are still experiencing difficulty, try power cycling your equipment. Then give us a call at 877.883.2411. UPDATE 8:00 pm A new cabinet and equipment is being placed on site in Rigby and services are estimated to return near midnight tonight. OUTAGE 2:30 pm There is a large outage affecting customers in Rigby due to vehicle damage to a distribution cabinet. Techs are investigating repairs and an estimated time of service return. Updates will be posted here.

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Meet the Team – Jonathan Kimber

Introducing Jonathan!

We’re eager to introduce you to a joyful man with many talents – Jonathan! We’ve had the pleasure of having him in our ranks since late summer and we’re so grateful for his contributions. You will likely find Jonathan behind a camera viewfinder, and if you ever get the chance ask him to show you his skilled photography! He specializes in showcasing old architecture, but sends us great landscape or event photos for use on social media, too! Jonathan has also been known to spend an exorbitant amount of time working on getting a spaghetti sauce just right, and it’s that dedication to perfection that shines through in all of his efforts.

Here is his interview!

How long have you worked for Silver Star?  5 months

What does your job entail?  Mostly answering customer questions, helping with billing questions, and setting up new service

What do you love most about your job?  The culture that Silver Star creates and maintains

What do you love most about the community you live in?  Everybody’s friendly and people are willing to help others out, plus it is beautiful here!

What is something unique about you?  I took 3 years of photography in high school

What is your favorite hobby?  Playing video games or recreational shooting

Now, five questions fast!

 What do you do to turn things around when you are having a bad day?  Play video games

What is one thing most people don’t know about you?   I love to photograph old dilapidated buildings

If you could trade places with anyone for a day, who would you choose?  Ryan Reynolds

If you were the only human left on Earth, what would you do?  Explore

What is the most dreaded household chore? Doing dishes


Silver Star is very fortunate to have a team of unique and talented individuals that work wholeheartedly to contribute to the success of our company. Without them working diligently, both behind the scenes and first-hand with our customers, we would not be able to meet our rural communities’ technology and communications needs.

Needless to say, we are very proud of our team and we would like to share them with you. So, every few weeks, we will introduce you to a member of our team by sharing a short interview-style member profile.