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West Idaho Area Service Impact Update (6/18-1:24 PM)

Our team continues to diligently work with third-party geolocation providers to update their databases. While Hulu, Disney, Discovery+, Paramount, and HBO are still experiencing issues, we are making steady progress and remain committed to resolving this as quickly as possible. We understand the importance of your streaming services and appreciate your patience as we work through these challenges. Rest assured, we are doing everything we can to expedite the resolution. Thank you for your continued support and understanding.

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Meet the Team – Heather Grant

Heather is a woman’s woman. She cheers you on while shining her own light! It’s a skill that comes in handy in such a technical space of Operations and we’re so grateful she joined our team! She loves the outdoors, her rescue dog (Freyja, a beautiful German Shepard), and is really a joy to talk to.

Here is her interview!

How long have you worked for Silver Star? 8 months

What does your job entail? Assisting the Project Manager, keeping records, taking notes, talking to contractors, invoicing, and problem-solving. A little bit of everything!

What do you love most about your job? I enjoy that every single day is different, there is always something new to learn, new to pursue, seeing work come to fruition, and making it happen.

What do you love the most about the community you live in? It reminds me of how I grew up, with good hearted people in a small community atmosphere.

What is something unique about you? I have been lobster fishing and I love classical music.

What is your favorite hobby? I don’t think I can name just one! Being outside with my dog, photography, hunting, fishing, and horseback riding. I also enjoy just jumping in the car to “destination unknown” and finding interesting sites, food and people!

Now, five questions fast!

What was your first job? Delivering newspapers with a Radio Flyer wagon.

What skill do you think everybody should have? Empathy and understanding of where someone might be in a particular moment in their life.

If you could be guaranteed one thing in life (besides money and health) what would it be? True freedom.

What have you been pleasantly surprised by lately? Random phone calls from my Dad.

If you were in a band what instrument would you play? Drums!! Like Animal on the Muppets.


Silver Star is very fortunate to have a team of unique and talented individuals that work wholeheartedly to contribute to the success of our company. Without them working diligently, both behind the scenes and first-hand with our customers, we would not be able to meet our rural communities’ technology and communications needs.

Needless to say, we are very proud of our team and we would like to share them with you. So, every few weeks, we will introduce you to a member of our team by sharing a short interview-style member profile.