Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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Our First Fiberhood Customers in Star Valley!

Meet the Jacks!

This lovely, thriving family invited us into their beautiful home to visit about the difference fiber optics have made in their internet experience. In exchange for that, we brought them a goodie basket!

While fiber internet has been available in Afton for several years, The Jacks were our first CARES Fiberhood Customers in Star Valley* and have been on fiber-fed internet for just over a month at the time of this recording.

Here’s a fun little video from our visit:

I take college classes and these girls were taking classes, so the reason we jumped on [getting fiber] was because we were having a hard time with our bandwidth.

-Mandy Jack

We’re so grateful that they’re getting the speeds that they need now. Thanks for the visit, Jacks!

*The costs of fiber construction for this project were made available by the CARES Act grant and the Wyoming Business Council.