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Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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October 2023, For Immediate Release

Silver Star, a leading internet provider in Idaho and Western Wyoming, is proud to announce that it has been awarded Enhanced Alternative Connect America Cost Model (ACAM) funding to expand its high-speed internet services to rural communities.

This funding enables us to accelerate our efforts to bring reliable, high-speed internet connectivity to the Teton Valley in Idaho and Lower Star Valley in Wyoming.

Silver Star has a long-standing dedication to improving the lives of residents in rural communities by providing access to the digital world. This Enhanced ACAM funding will allow us to expand our network infrastructure over the next five years and offer advanced services, ensuring that residents and businesses in these areas can access fast and reliable internet. Construction is slated to begin in Spring of 2024.

“With this funding, we are embarking on an ambitious journey to expand our high-speed internet services into the heart of rural communities. Our vision is to provide residents and businesses in these areas access to fast, reliable internet connectivity, supporting online education, remote work, and entertainment. This initiative will transform the digital landscape in our communities and foster economic growth, educational opportunities, and a higher quality of life.” said Barbara Sessions, President of Silver Star.

Key Highlights of Silver Star’s Enhanced ACAM Funding Initiative:

Expanded Coverage: We will extend our network to serve previously underserved rural areas throughout the entire Teton Valley and Lower Star Valley. 

Faster Internet Speeds: Residents and businesses in these areas will benefit from significantly improved internet speeds, enabling seamless streaming, online education, remote work, and more. With the Enhanced ACAM funding, we will be able to deliver speed packages from 100MB download with 20MB upload speeds all the way up to multi-gigabit offerings.

Reliable Connectivity: Silver Star is committed to delivering a dependable high-speed internet connection, eliminating the frustrations associated with slow or unreliable service.

Community Impact: By expanding our services, Silver Star aims to continue its long tradition of community support and stimulate economic growth, promote educational opportunities, and enhance the overall quality of life in these rural communities.

Job Creation: The expansion project will create local jobs and opportunities for skilled technicians and support staff. 

Silver Star remains dedicated to working closely with local authorities, community leaders, and residents to ensure that the deployment of our Enhanced ACAM funding aligns with the unique needs and priorities of each community we serve.

You can stay informed about our ongoing service expansion efforts through Enhanced ACAM funding by visiting this page, or feel free to get in touch with our customer service team at 877-883-2411 or via email at marketing@silverstar.net.

For media inquiries, please contact:

Chad Albright

Director of Marketing and Public Relations

calbright@silverstar.net