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Tetonia Outage

8:30 pm - This outage has been resolved. If, after power cycling your device, you still have issue, please call 877.883.2411 and select 2 for technical support. 5:45 pm - Techs are working diligently on-site to resolve this issue. There is no ETA at this time. 4:15 pm Update: Technicians are still working to restore service. We apologize for the inconvenience caused by this outage. 3 pm Update: Estimated time for restoration of service is now 3:30-4 due to road construction delays impacting the delivery of hardware to the site. There is currently a voice and internet outage affecting customers in the Tetonia area. Techs are on site working to resolve the issue.

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Emergency Broadband Benefit

Silver Star Participating in Emergency Broadband Benefit Program

Thayne, WY, May 12, 2021 – As a local provider of internet services, Silver Star Communications will be participating in the Emergency Broadband Benefit Program. This is a national FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, and virtual classrooms.

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households.

A household is eligible if one member of the household meets at least one of the criteria below: 

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or the FCC’s Lifeline program;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income through job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Emergency Broadband Benefit enrollment opened on May 12, 2021. Eligible households can enroll through a participating broadband provider, such as Silver Star, or directly with the Universal Service Administrative Company (USAC) using an online or mail-in application.  Additional information about the Emergency Broadband Benefit is available at  www.fcc.gov/broadbandbenefit, or by calling 833.511.0311 between 9 a.m. and 9 p.m. any day of the week. To talk to Silver Star directly, call 877.883.2411 and select the Customer Service option.