Star Valley and Cokeville wireless customers: Starting 1/15/19, your Silver Star wireless phone will require that you dial the (307) area code before the 7 digit phone number when making calls. Please contact us at 877.883.2411 with questions.

Senior Wireless Operations Technician

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Position Title:  Senior Wireless Operations Technician

Location: Star Valley, WY

Role : Responsible for the general health of all wireless operations networks; tests, maintains, troubleshoots, analyzes, installs, repairs all wireless sites and any other associated transmission equipment.

Essential Job Functions:

  • Has the ability to perform all aspects of the Wireless technician position.
  • Responsible for the general health of all Wireless Operations networks.
  • Responsible for all aspects of site construction and enhancements.
  • Actively monitors the health of all systems in Wireless Operations and reports/repairs all issues.
  • Installs, troubleshoots, repairs and maintains all Wireless sites and any other associated transmission equipment
  • Performs Wireless site audits, antenna sweeps, frequency spectrum sweeps and maintains site configuration data using computer software and digital photography.
  • Maintains communications records, inventory records, network reports, trouble reports, etc.
  • Provides on-site field support for all facets of Wireless projects or enhancements.
  • Works with vendors and other departments to coordinate site construction
  • Educates customers and coworkers on all Wireless services, features, and enhancements.
  • Prepares reports for management on network metrics.
  • Be the face of Gold Star Communications, championing the company as a key player in the development of the local community.
  • Other duties as assigned.

Experience / Requirements

  • High school diploma, and a two year degree in a Technical Wireless field or Radio Frequency        
  • Technology or related certification or four (4) years of proven experience in Wireless equipment installation, troubleshooting, maintenance, and repair of telecommunications equipment.
  • Experience in IP/Networking a plus.
  • Strong interpersonal skills to handle sensitive and confidential situations. 
  • The ideal person for this job would be a team player, personable, positive, professional, upbeat, and energetic, takes initiative, uses tact, and diplomacy.
  • Work requires continual attention to detail.  Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • The successful candidate must have the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved. 
  • Solid knowledge of Microsoft Office, and ability to navigate various software packages.
  • Ability to travel and to hold a valid Wyoming or Idaho Driver’s License.