Service Impact - Western Idaho

RESOLVED 1:22 PM: We are pleased to inform you that the residual issues have been resolved, and voice and internet services should now be fully restored for all customers. If you are still experiencing any issues, please contact our tech support team for assistance. Thank you for your patience and understanding during this time.

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2022 Fiberhood Signup Form
Great news! Your address is in a Fiberhood projected for build out in 2022, at no cost of construction to the property owner.* There are many factors that can affect our plans such as back-ordered equipment, weather disruptions to our 2021 construction timeline and other unforeseen circumstances. However, we want to get to you connected to fiber-optic internet as soon as possible so please complete the registration below to help our process go as smoothly as possible.

We will be in touch as soon as we can confirm our 2022 Fiberhood construction plans, likely in early 2022.

*Provided the distance from the mainline fiber to your home does not exceed 500 feet. For a longer distance, Silver Star will work with you on a shared cost of construction.

Contact Information

Email (All correspondence regarding the build out of the FIberhood and your installation will be sent to this address)*
Is your billing address different from your service address? *
Are you currently a Silver Star customer? *
Do you rent or own the property where you are looking for service? *
Please send this link to the property owner to complete as we need their permission for construction.
Are you renting this property to someone else?
If so, would you like us to communicate directly with them once the fiber has been constructed and it is time to install service, which will require going into the premises? If so, please provide their name, phone number and email address below.

Select Plan

Additional Options

Home Phone *
Are you interested in Enhanced Parental Controls (ExperienceIQ) for $9.99/month?
Please read and accept the Terms and Conditions.
Silver Star Fiber Optic Construction Permission

Silver Star is excited to be bringing fiber internet to your home. For your property to get a fiber optic internet connection, there are a couple of action items that you, as the property owner, will need to complete.
Silver Star responsibilities:
1. Silver Star will call and get the public locates (811) for the public utilities located on the property.
Silver Star will plow to the primary residence and provide the fiber connection at no construction cost to you, provided the distance from the mainline fiber to your home does not exceed 500 feet. For a longer distance, Silver Star will work with you on a shared cost of construction.
2. Silver Star will place the fiber, where possible, adjacent to the route of your existing copper or use existing conduit if available.
3. If there is not a previous copper connection or conduit, construction crews will need to plow the fiber to where your power meter is on the house. However, our construction crews will verify the route with you once onsite.
4. Silver Star will clean up the construction area of rock and debris, but you may need to reseed or otherwise care for the area to restore to original condition.

Property owner responsibilities:
1. The property owner is responsible to locate all private utilities such as: waterlines, septic systems, sprinklers, secondary power, etc. that are on the property. Marked locations must be visible prior to scheduled construction. When the public locates are done, you will know it is time to mark your private utilities.
2. The cost of repairing private utilities that are not located and identified prior to construction will fall on the property owner.
3. By accepting these terms you verify that you are the property owner or authorized agent.
4. By accepting these terms you give permission for construction on your property. Silver Star will place the new fiber in the existing internet line duct, if available, which should prevent the need to dig on the property. Otherwise Silver Star will place the fiber along the buried electrical line. If there is aerial power coming into the home, Silver Star will work with the you on how best to bring the fiber to the home.
5. By accepting these terms you give Silver Star permission to contact you regarding construction by email, text or phone call using the information you provided.

*Silver Star is committed to protecting your privacy. View our complete Privacy Policy at SilverStar.com

Download a copy
2021 Permission Sheet
Accept Terms & Conditions – Required
If you have any questions please call us 877.883.2411