Abbreviated Dialing:

An arrangement which provides for the calling of a telecommunications network telephone number by dialing an abbreviated code.

Automatic Callback:

Enables the subscriber to automatically redial the last number called from their telephone. This will apply regardless of whether the original call was answered, unanswered or encountered a busy tone. The system will monitor the calling and called lines and will continue to attempt to connect the call for up to 30 minutes. The activation of this feature can be canceled by the customer when desired.

Automatic Recall:

Enables a subscriber to call the last person who called them. This applies weather the call was answered or unanswered.

Call Forwarding:

An arrangement whereby incoming calls may be transferred to another telephone number by signaling a prefix code and the telephone number to which the calls are to be transferred. Calls forwarded by this feature are subject to long distance message charges. These calls are also subject to transmission limitations.

Call Forward Remote Access:

An arrangement whereby incoming calls may be transferred to another telephone number. This service can be activated remotely from another telephone in the exchange or another telephone in a distant exchange. A touch tone phone is required. A Personal Identification Number is needed to activate or deactivate this feature. Calls forwarded by this feature are subject to long distance charges if the calls are forwarded to a non-local telephone number. These calls are also subject to transmission limitations.

Call Waiting:

An arrangement whereby a subscriber who is using an exchange access line arranged for call waiting is alerted, by means of a tone signal, when another caller is trying to reach that line. The subscriber, by flashing the switch hook, is able to have alternative conversation between parties.

Caller ID - Local:

Will allow a subscriber to preview the calling number on local incoming calls. The number will be delivered to the called party's customer premise equipment in the interval between the first and second ring. The calling number will remain displayed or visible for the duration of the call. You must have a display telephone or a caller ID box to use this service.

Caller ID Blocking:

Will allow the calling party to suppress their directory number so that the called party, with Caller ID service, does not receive the information. The called party will receive a "private" message instead of the calling party's telephone number.

Cancel Call Waiting:

Allows a subscriber, on a per call basis, to cancel the call waiting tone. Thus, eliminating any interruption during an important call. If someone calls your number while Cancel Call Waiting is activated, that caller will receive a busy signal.

Customer Originated Trace:

Allows subscribers to initiate a trace on the last incoming call by dialing an activation code. The call is traced automatically, and the printout of the originating number and the time the call was made is forwarded to a predetermined telephone company location, not the subscriber. The subscriber then contacts the telephone company or law enforcement to determine further action.

Distinctive Ringing Call Waiting:

This is a incoming call management feature that allows subscribers to create a list of callers of high priority. Any incoming calls on this line are indicated by a distinctive ringing pattern or a distinctive Call Waiting tone, if applicable. Incoming calls from telephone numbers which are not on the list, or which cannot be identified, are given standard ringing treatment.

Last Number Redial:

Automatically allows the subscriber to dial the last number dialed, by pushing a designated key on the number pad of a touch tone telephone.

Number Referral Service:

An arrangement which allows for interception of a disconnected directory number, with a digital voice recording telling the intercepted party the new directory number that has replaced the disconnected number.

Remote Call Forwarding:

An arrangement whereby incoming calls may be transferred to another telephone number by signaling a prefix code and the telephone number of the service to which the calls are being transferred. This service can be activated in the Company's Central Office. Calls forwarded in this manner are subject to long distance charges. These calls are also subject to transmission limitations.

Selective Call Acceptance:

Allows subscribers to define a list of calling directory numbers that will be accepted. Any calling numbers not on the list will be routed to announcements and rejected. The calling party, not on the acceptance list, receives an announcement that the call is not presently being accepted by the called party. Subscribers can review and change the list of accepted directory numbers as desired.

Selective Call Forwarding:

Allows subscribers to have preselected telephone numbers which have been added to a Selective Call Forward Screening List, forwarded to selected remote telephone number when they call you. Any calls from telephone numbers not on your Selective Call Forward Screening List will not be forwarded.

Selective Call Rejection:

Allows subscribers to define a list of calling numbers to be screened. Any calling numbers on this list are automatically routed to announcements and rejected. All other calls are treated normally. The calling party on the rejection list receives a message stating that the call is not presently being accepted by the called party.

Teen Service:

An arrangement which allows more than one directory to terminate on the same line. Each directory number, when dialed, has its own distinctive ring and can be distinguished from the main number assigned to that line. Referred to as "Teen Service" because allows teenagers or others in the home to have a separate directory number of their own in the same household. The charge for teen service includes one additional listing in the directory for the teen service directory and a corresponding name. Teen service cannot be used as an additional number for business purposes or in lieu of ordering a second business line.

Teen Service Call Forward Mode:

This service is used in conjunction with teen service; Teen Service offers the ability to have two telephone numbers with distinctive ringing for each number on one line in your home. Teen Service Call Forward Remote allows you to forward only the primary number or to forward the primary and secondary numbers.

Three-Way Calling:

An arrangement which allows an existing call to be held and a second call to be established and added to the connection for conference. Conference calls made with this service are subject to transmission limitations and applicable toll charges.

Toll Denial:

An arrangement which allows the subscriber to dial local service area calls but does not permit the origination of long distance calls. In addition, this arrangement denies the user access to "Zero" (Operator) Dialing.

Toll Restriction:

An Arrangement which permits the subscriber to dial local service area calls. In addition, this arrangement permits the use of a calling card from the subscriber telephone.

Trunk Hunting:

An arrangement which allows for the selection of the subscriber's next available line when the line associated with the called number of the subscriber is busy.

Voice Mail:

Receives incoming calls for the subscriber, plays recorded messages and records callers' messages, functioning as an answering service. Voice Mail gives you the service of an answering machine without power failures and takes calls when your line is busy, so you don't miss any important calls. Voice Mail can be personalized for each customer's needs, whether you are a business or a residential customer.

Warm Line:

An automatic line feature which allows the subscriber a specific amount of time to dial a number, after the receiver is off the hook, before it automatically dials a predesignated number. This allows the residential subscriber to use the telephone normally but to ring a designated number simply by staying off-hook.

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