Please tell us about your visit to Silver Star
Please enter the code on your card. 
 
What was the reason that you contacted Silver Star?
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If other, please describe
 
How many times did you contact Silver Star before the service was installed or problem was corrected?



 
Please rate the process of getting your service installed or problem resolved (1 being poor, 10 being superior)
 
Please describe if there was any particular aspect of the process that stood out:
 
Please rate the following for the Silver Star technician that assisted you:
Patience
 
Enthusiasm
 
Listening
 
Friendliness
 
Professionalism
Knowledge
 
Helpful
 
Respectful
 
Follow Up
 
Communication
 
A part of our mission is to exceed our customers' expectations.
Do you feel that the technician exceeded your expectations as a customer?
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If no, what could they have done differently?
 
Did the technician tell you about our products/services?
Please check the following services that the technician introduced you to:





 
We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
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