With TechStar Remote from Silver Star, you can leave the technical stuff to us. Our remote PC repair and support services are available as a worry-free monthly value plan or on a need-be basis.
It's easy, just call 877.392.0108 to reach a TechStar agent or visit any Silver Star store to sign up.
Monthly Value Plans
$14.99/month*
Our monthly value plan supports one personal computer or Macintosh. Services
include:
- configuration troubleshooting;
- evaluating and attempting to
correct software, operating systems and networking issues;
- virus/spyware
support;
- and software and peripheral support for:
- network, video and sound
cards,
- memory and hard drives,
- CD/DVD readers/writers,
- printers and scanners,
- and home networking equipment.
Additional Networking Support for Monthly Value Plans
Networking support for three computers or more are offered at a 50%
discount to our Monthly Value Plan subscribers or $62.50 for one computer needing
networking support.
*12 month contact required. An early termination fee of $59.99 applies for subscribers
who cancel service within the initial 12-month term.
Pay as you Go Remote Services
Service
| Description
| Fee
|
|---|
| Maintenance |
Windows Disk Cleanup, enable Windows Updates, and turn on Windows Firewall
|
$50.00 |
| Tune-Up |
Full diagnosis of a slow PC, remove unneeded programs from start-up files, remove unnecessary temp files to free disk space, and perform a complete tune-up including running Windows Defragmenter, Windows Disk Cleanup, enable Windows Updates, and turn on Windows Firewall.
|
$125.00 |
| Security Diagnosis |
Diagnose PCs infected with spyware, malware, and viruses and recommend steps to repair including the installation of customer provided Internet Security Suite.
|
$50.00 |
| Security Repair |
Diagnose PCs infected with spyware, malware, and viruses and recommend steps to repair including the installation of customer provided Internet Security Suite followed by the ccan and remove any detected spyware/malware/viruses.
|
$125.00 |
| Printer Setup & Trouble-Shooting |
Perform initial printer setup assistance including the installation of printer drivers and configuration of printer settings. If you require assistance with an existing printer, we will trouble-shoot the printer settings or re-install.
|
$75.00 |
Peripheral Support
Camera, MP3, Optical Mice, Bluetooth devices, keyboards
|
Assists you with the use of a digital camera or an MP3 player in addition to installing desktop software and configuration of devices.
|
$75.00 |
| Software & Hardware Installations |
Provides basic support for Adobe Acrobat, Entourage, McAfee, Microsoft Office, Norton Antivirus, Real Player, Safari and Zone Alarm. Assist with the installation and troubleshooting of PC software and troubleshooting of existing hardware. This shall include any commercially available licensed software or hardware that you request support for.
|
$75.00 |
Wireless Network Setup
|
Configures routers, switches, hubs or wireless networking equipment including security settings within your PC and wireless adapters for up to 2 PCs.
|
$75.00
|
Wireless Network Setup 3 or more PCs
|
Configures routers, switches, hubs or wireless networking equipment
including security settings within your PC and wireless devices for 3 or more PCs. |
$125.00 |
Wireless Security Setup
|
Enables wireless security on customer devices and sets up wireless security settings within your PC for up to 2 PCs.
|
$40.00 |
To see other TechStar services, click here.